Operating model

Built around your environment.

Kordryn does not force every customer into the same operating model. Responsibilities, workflows, access, escalation, and service levels are designed around the environment being operated.

Operating lifecycle

From understanding the environment to improving it over time, every stage establishes the clarity needed for the next.

01

DISCOVER

Review:

  • systems
  • applications
  • users
  • locations
  • infrastructure
  • vendors
  • security requirements
  • workflows
  • pain points
  • existing responsibilities
02

DESIGN

Define:

  • scope
  • responsibilities
  • ownership
  • escalation
  • access
  • service levels
  • tooling
  • communication
  • reporting
03

TRANSITION

Establish:

  • documentation
  • knowledge transfer
  • access provisioning
  • workflow configuration
  • monitoring
  • baseline reviews
  • operational readiness
04

OPERATE

Provide:

  • monitoring
  • support
  • administration
  • incident response
  • maintenance
  • escalation
  • communication
  • vendor coordination
05

IMPROVE

Identify:

  • automation
  • recurring issue reduction
  • documentation improvements
  • security improvements
  • operational metrics
  • cost optimization
  • standardization

Work with Kordryn

Choose the level of
operational ownership.

ALONGSIDE

Alongside your team

Kordryn extends internal technology capabilities.

OR
OWNERSHIP

As your operations team

Kordryn owns defined technology functions.